State of CT launches Information Technology Optimization Process

The State of Connecticut has started a year-long process of building a new information technology organization for state agencies to better serve our employees and the residents of Connecticut.


The process to centralize the coordination of the State’s IT resources by the Department of Administrative Services (DAS), will progress throughout the year, and establish an organization capable of delivering IT solutions and support to State agencies and the public. 


This will bring an incredible amount of flexibility in the cross-training of employees, and will ensure there is a pool of specialized experts at the ready to service agencies, rather than requiring dedicating a smaller group of IT staff to individual agencies. 


Among other improvements, IT optimization will:


  • Allow the State to use newer technology, and give DAS and the state the ability to update it more sustainably. We will be working towards common platforms that communicate across State agencies. Not agency by agency.


  • Improve cybersecurity by having a centralized team, and consolidated systems for the State workforce. When we’re all working on fewer, more secure and updated platforms with more efficient and better-trained staff, our risks are lower.


  • Help us meet increased public demand for technology that is up to date, and that is available whenever needed.


  • Create new opportunities for State employees. In the new IT organization, employees will have more opportunities for training, cross-training, and collaboration on new projects, creating a hub for professional development, and the ability to work with and support multiple agencies. As we grow and innovate our organization structure, there are always opportunities for promotion and advancement as well.


  • Help us plan for the future. This plan will create an organization that will allow us to identify gaps in our services more quickly, and understand what hires need to be made, and what advancements are possible within our current infrastructure.


Our state agencies have incredibly talented IT staff – and under this new model, we’ll be able to share that talent across state agencies, and ensure our agencies have access to more deeply skilled people all at the same time. I look forward to moving this project forward, and to working closely with more of our State employees.