Update us so we can update you

Do you need to update your information with DSS?

The fastest way to report changes and complete renewals is online!

Have other questions?

  1. Call 1-855-6-CONNECT (1-855-626-6632)
    (TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
  2. Follow the prompts to get the information you need

Our automated 'interactive voice-response' telephone system helps DSS clients get the information you need without waiting to speak to an Eligibility Services Worker. This Client Information Line service is available 24/7. Opening a phone benefits account will support your 24/7 access.

You can also connect directly to a worker in our Benefits Center by following the phone menu prompts on Mondays, Tuesdays, Wednesdays, Thursdays & Fridays from 7.30 AM to 4:30 PM.  The Benefits Center is staffed with Eligibility Service Workers dedicated to answering your questions, processing change requests and providing you with information about other resources.

Visit us in person