Contact Us

A notice about two Resource Centers.

Due to renovations the DSS Manchester office will be temporarily closed. To find another office location visit our office locator.

Wait times at the Waterbury Resource Center may be longer than usual due to renovations.

We are still open to serve you. For additional assistance you can also call 1-855-626-6632 or visit connect.ct.gov. We apologize for the inconvenience.

Do you need to update your information with DSS?

The fastest way to report changes and complete renewals is online!

UPDATE YOUR INFORMATION

Have other questions?

Call 1-855-6-CONNECT (1-855-626-6632)
(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
Follow the prompts to get the information you need

Our automated 'interactive voice-response' telephone system helps DSS clients get the information you need without waiting to speak to an Eligibility Services Worker. This Client Information Line service is available 24/7. Opening a phone benefits account will support your 24/7 access.

You can also connect directly to a worker in our Benefits Center by following the phone menu prompts on Mondays, Tuesdays, Wednesdays, Thursdays & Fridays from 7.30 AM to 4:30 PM. The Benefits Center is staffed with Eligibility Service Workers dedicated to answering your questions, processing change requests and providing you with information about other resources.

Visit us in person

Office hours are:

Monday - Friday 8 AM to 4:30 PM.

Follow this link for DSS Resource Center locations and service information.

General Information:
For general information & referral: 1-800-842-1508 (recorded information)
Toll-free TDD/TTY line: 1-800-842-4524

Information for News Media
Information about Freedom of Information Act Request