ID Proofing frequently asked questions

Complete your CT.GOV Identity Verification

Identity verification is the process of confirming that a person is who they claim to be, typically by validating personal information or documentation against trusted sources. It is a critical step in preventing fraud, ensuring regulatory compliance, and protecting sensitive data, especially in sectors like finance, healthcare, and online State of Connecticut services.
Need help verifying your identity? Watch this video  

Frequently asked questions

The information that you provide allows us to identify you and grants access to complete the desired transaction.
Identity Verification may be required for certain agency trainsactions or access to certain applications based on security needs.
Enter your personal information in the Required Information form. If CT.GOV determines more information is needed, you will be prompted to provide additional documentation or complete knowledge-based questions as further proof.
You may select "I do not have the required items" to continue with knowledge-based questions.
You may select "I do not have the required items" to continue with knowledge-based questions.
Frequency of completing identity verification will vary depending on the service you are accessing.
A valid, State-Issued Drivers' License/ID Card.