Connecticut State Department of Consumer Protection

Guaranty Fund Online Application Process

Filing a Guaranty Fund claim online helps to ensure that you are eligible, as well as that you provide the required information and documents for your application. This will help to process your claim more quickly, ultimately getting you a check sooner, if you are eligible.
  1. Go to our state licensing and enforcement web site: https://elicense.ct.gov/ .
  2. Login with an existing account or create a new one
    login
  3. Click on "File a Complaint" under "Online Services"
    file a complaint
  4. Click on the "File a Complaint/Claim" Button
    file a claim 
  5. Select the appropriate option from the dropdown, and enter the name of the business/contractor/gym, and as much contact information as you have, and click the "File Complaint" button at the bottom
    Fund Type of Complaint
    Home Improvement Home Improvement
    Health Club Professional
    Real Estate Real Estate
    New Home Construction Home Improvement 

    select the business
  6. Review the business name and contact information (Respondent), as well as your contact information (Complainant).
  7. Proceed to answer all of the questions and upload the required documentation.
  8. Review your application and submit for review.