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About the Department of Veterans Affairs

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About the Office of Advocacy and Assistance

It is the responsibility of the Office of Advocacy and Assistance to provide assistance to veterans, their eligible spouses and eligible dependents in obtaining veterans benefits under federal, state and local laws.  Connecticut employs authorized Veteran Service Officers to assist in the following:
  • Collecting and preparing data relating to benefits and services for Veterans, their spouses and eligible dependents.
  • Canvassing nursing homes to determine if veterans and/or spouses are due benefits.
  • Assisting in the establishment, preparation and presentation of claims pursuant to rights, benefits or privileges accruing to veterans.
  • Cooperating with service organizations in disseminating information.
  • Furnishing counsel to veterans concerning educational training, health, medical, rehabilitation, housing facilities and services, and employment services.
  • Representing veterans before the U.S. Department of Veterans’ Affairs (VA) concerning claims and benefits.

Related Resources

CT DVA Veterans Info Line

1-866-9CT VETS (1-866-928-8387)


Connecticut Department of Veterans Affairs
Office of Advocacy and Assistance

Ryan McKenna, Manager
Phone:  (860) 616-3683 

287 West Street
Rocky Hill, Connecticut 06067

Medals/Registry:  (860) 616-3685
Military Documents: (860) 616-3685
Burial/Cemetery Services: (860) 616-3688 or 3689
Fax: 860-616-3562

District Offices

Office Hours:  Monday – Friday from 8:00 a.m. to 4:30 p.m.
Find your district here 

1st District

Dawn Waldron
Veteran Services Officer

555 Willard Avenue
Newington, CT 06111
Office Phone: (860) 594-6604 or 6606
Fax: 860-594-6622

2nd District
Jeannie Gardiner
Veterans Service Officer

100 Broadway, Norwich City Hall Room 305
Norwich , CT 06360
Phone: (860) 887-9162
Fax: 860-885-0644

3rd District
Anne James
Veteran Services Officer

70 West River Street
Milford, CT 06460
Phone: (203) 874-6711
Fax: 203-874-6716

4th District
Ramon Agosto
Veterans Service Officer

752 East Main Street
Bridgeport, CT 06608  
Phone: (203) 336-2570
Fax: 203-336-2569

5th District
Peter M. DiMaria
Veterans Service Officer

Jason Coppola
Veterans Service Officer

Rowland State Government Center   
55 West Main Street, Suite 140
Waterbury, CT 06702
Phone: (203) 805-6340
Fax: 203-805-6341