MEMORANDUM NO. 1999-12
Nurse Case Managers
NOTE: This memo supersedes Memorandum No. 1999-10.
|TO:||Commissioners, District Administrators, Medical Practitioners, Connecticut State Medical Society, Self-Insureds, Insurance Carriers, Attorneys, Unions, Medical Advisory Panel and Advisory Board Members|
|FROM:||Jesse M. Frankl, Chairman|
|DATE:||July 12, 1999|
|RE:||Nurse Case Managers|
In an effort to improve communications between the parties and to define the rights and obligations of the parties, the following guidelines are to be followed:
- A nurse case manager or adjuster, when communicating with an injured employee, his/her representative, or his/her treating physician, shall identify him/herself and advise the injured employee, his/her representative, or his/her treating physician, as the case may be, that he/she is representing the employer or its insurance carrier.
- If the nurse case manager or adjuster wants to attend a medical examination of the injured employee performed by a physician, the nurse case manager or adjuster must first obtain the injured employee’s written or verbal consent to attend.
- If the nurse case manager or adjuster intends to meet with the treating physician following an examination of the injured employee, the injured employee or his/her representative must be given either written or verbal notice of such meeting so that the injured employee has an opportunity to attend said meeting.