Once a hearing has been requested, you may still want to try and resolve the issue with a worker. If the issue is something that can be easily resolved or you are just looking for an explanation of what happened, you may wish to contact a worker or a supervisor by calling the Benefit Center at 1-855-626-6632.
If the problem is resolved before the date of the hearing, please contact the hearing office at 1-800-462-0134 to withdraw your request for a hearing. We will also ask you to submit your withdrawal in writing. You may use form W-535 Letter of Resolution found here to withdraw your hearing request or you may simply submit a signed letter stating that you are withdrawing your request for a hearing. Our mailing address and fax number are at the bottom of this page.