**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m.

**DSS Field Offices and our staffed telephone Benefits Center (1-855-6-CONNECT or 1-855-626-6632) are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our automated Client Information Line at 1-855-6-CONNECT (1-855-626-6632). More about 24/7 access options at www.ct.gov/dss/fieldoffices.

HISP and Direct Secure Messaging

In April 2014, the State of Connecticut Department of Social Services (DSS) stood up a Health Information Service Provider (HISP)  to provision Direct Secure Messaging mailboxes for eligible providers (EPs) participating in the Medicaid Electronic Health Record (EHR) Incentive Program and their referral partners.

CT Provider Direct – Free Direct Secure Messaging for Eligible Providers

Welcome to the CT Provider Direct! The State of Connecticut Department of Social Services (DSS) Health Information Service Provider (HISP) has provisioned Direct Secure Messaging mailboxes for eligible providers (EPs) participating in the Medicaid Electronic Health Record (EHR) Incentive Program and their referral partners.

Program Highlights
CT Provider Direct is a HIPAA-compliant webmail solution that meets the Direct Secure Messaging protocol standards specified by the US government and allows providers to securely send and receive messages and attachments.

CT Provider Direct functions just like regular email; all you need to use your account is an internet connection.

 

Benefits of Direct Messaging

  • Communicate with providers, hospitals, and labs in real time
  • Improve care coordination and referrals
  • Easily display and print clinical summaries
  • HIPAA compliant, includes delivery confirmations
  • No EHR Required
  • Replaces non-secure fax
  • Provides a structured way to import data directly into an EHR

Get Started Now! Only Two-Steps to Activate Your FREE Direct Secure Messaging Account

 

  Updated 2/4/2020  

 

Documents/Forms

Direct Program Flyer

Direct Use Cases CNM

Direct Use Cases APRN

Direct Use Cases Behavioral Health

Direct Use Cases Dentists

Direct Use Cases Physicians

Direct FAQ