**The DSS Bridgeport Field Office is closed and will re-open on Monday, January 25, 2021.

**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8 a.m. to 4 p.m.

**Field Offices and our telephone Benefits Center are closed on Wednesdays to allow our staff time to process applications, renewals and related work. Please visit www.ct.gov/dss/fieldoffices for full information about services at Field Offices, including interviews by appointment and Child Support services.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our Client Information Line at 1-855-6-CONNECT (1-855-626-6632) . More about 24/7 access options at www.ct.gov/dss/fieldoffices.

Long-Term Care

How To

To better serve our applicants and providers, effective January 5, 2015, DSS has realigned our four Long-Term Services and Supports (LTSS) Application Centers.

• The Bridgeport, New Haven and Waterbury LTSS Application Centers now process all Medicaid applications for nursing home care from specific cities and towns. Please check this table for which of the three LTSS Application Centers to use regarding nursing home applications, based on your city or town.

• The Hartford LTSS Application Center will process all new Medicaid applications for home- and community-based services statewide (Medicaid waiver programs). Please check this table for which of the three LTSS Application Centers to use.