NOTICE: The Department of Social Services has suspended in-person visits to our field offices as a protective measure for customers and staff. We are continuing to provide services. Customers can access benefit and application information, 24/7, at and; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone and by mail is at Thank you, and please also visit for latest State of Connecticut updates.

Human Services Infrastructure


HSI Liaisons act as the HSI "point-person" in each location. For example, they manage the HSI paper referral process, and trouble-shoot answers to questions as they arise and refer issues with statewide impact to the appropriate statewide contact person.

Please click here for a list of HSI Liaisons at DSS, Community Action Agency, and 2-1-1 Infoline sites.