In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.

Extended Deadlines for Call Reports and Financial Statement Filings for Consumer Credit Licensees

The Department recognizes the serious impact the COVID-19 pandemic is having on the operations of many Consumer Credit licensees. To provide flexibility with administrative burdens, the Department will take a no action position on the original filing deadlines for call reports and financial statement filings.  Entities regulated by the Consumer Credit Division are expected to meet the below extended deadlines.

  Name of Report     Current Report Due Date     30 Days from Current Due Date  
 MSB Q4 2019  March 31, 2020  April 30, 2020 
 MCR Q1 2020   May 15, 2020  June 14, 2020 
 MSB Q1 2020  May 15, 2020  June 14, 2020 
 MCR Standard Financial Condition  90 days from end of the company’s fiscal year   120 days from the end of the company’s fiscal year 


  Name   Current Due Date

  30 Days from Current Due Date

 Financial Statement 90 days from end of the company’s fiscal year  120 days from the end of the company’s fiscal year