Evaluation, Quality Management & Improvement Division
DMHAS Consumer Satisfaction Survey

Important - DMHAS Provider Alert on Consumer Satisfaction Survey - Deadline Extension to September 30, 2020 - April 29, 2020

Contacts: Karin.Haberlin@ct.gov or Kristen.Miller@ct.gov

Most state operated and/or funded agencies need to participate in the consumer survey on an annual basis. On this site, you will find materials that pertain to the implementation of the DMHAS consumer satisfaction survey, as well as the results from previous years.  

Consumer Satisfaction Survey 2019 Annual Report

Consumer Satisfaction Survey FY20 Implementation Materials


Behavioral Health Home FY20 Consumer Satisfaction Survey Materials
Optional Instruments
Quality of Life Instrument Materials
Health Related Outcome Measures
  • Optional Health Related Outcomes - English    PDF Word
  • Optional Health Related Outcomes - Spanish   PDF  Word