For Providers - Operational Memos

2023 Operation Center Memos
2023 Other Communication
2022 Operation Center Memos
2022 Other Communication
Health Standard No. 22-1 Pre-Admission Screening for Persons Applying for Nursing Facility Admission (OBRA)
2021 Operation Center Memos
Operations Center Memo FY21-07 Employment and Day Reimbursement Rate Changes
2021 Other Communication
2020 Operation Center Memos
2020 Other Communication

Coronavirus Relief Funds (CRF) 7-6-20
Personal Protective Equipment (PPE) update Memo to Providers 6-26-20
Corona Virus Relief Funds 6-26-20
Provider EVV Declaration
IP Transcription Timeline Memo 4-30-20
DDS COVID-19 Temporary Provider Qualification Process 4-30-20
DDS COVID-19 Provider Status Report Instructions
DDS COVID-19 Provider Status Report
Provider Update 3-13-20
New COVID-19 Section 3-12-20
DDS Memo to Providers COVID-19 Guidance 3-11-20
Provider COOP Plans and COVID-19 Preparedness
DDS Invitation to ACL Challenge
Secure Website for Referrals Memo
FY20 Vendor Self Hire Rates
FY20 Funding Guidelines

2019 Operation Center Memos

Operation Center Memo 2019-09 Per Diem Authorization Audit
Operation Center Memo 2019-08 Code Guidance For Various Living Arrangements 
Operation Center Memo 2019-07 FY18 Financial Reporting Requirements
Operation Center Memo 2019-06 FY18 Annual Report
Operation Center Memo 2019-05 FY18 Annual Report Submission Deadline Extended
Operation Center Memo 2019-04 Group Day Per Diem Rate
Operation Center Memo 2019-03 Minimum Wage bill (non-POS Providers)
  Minimum Wage Bill Survey Instructions
  Staff Wage Survey (non-POS Providers)
Operation Center Memo 2019-02 Electronic Visit Verification
  Provider EVV Survey
Operation Center Memo 2019-01 Minimum Wage Bill
  Minimum Wage Bill Survey Instructions
  Staff Wage Survey
  Provider Pin


2019 Other Communication
2018 Operation Center Memos
2017 Operation Center Memos


2017 Other Communication


2016 Operation Center Memos


2016 Other Communication


2015 Operation Center Memos
2015 Other Communication