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Individuals and Families


Welcome Individuals and Families!

In this section you will find FAQs, success stories to be inspired by and information for you to make the best choice.

Frequently Asked Questions for Families

How is someone placed into a CCH?

A person who is eligible for DDS services and is given a specific priority status from PRAT, may consider a Community Companion Home.  The individual and/or family member makes a request to the case manager to explore residential options.  CCH is an option that offers individuals a residential setting in a family environment.  The case manger will make a referral to the Planning and Resource Allocation Team (PRAT) who will determine if CCH is a viable option.  Opportunities for placement will be offered based on openings that are available to the individual.  If no vacancies are available, development for the individual is an option.  If there is an opportune vacancy available within the CCH, the CCH team will set up a time to meet the individual. 

What are the responsibilities of the CCH licensee?

A CCH licensee offers a safe and nurturing home by giving guidance, support and personal attention.  The licensee plays an active role in the individual’s team and the collaborative development of a support plan.  The individual’s plan is based on the team’s knowledge of the individual’s personal challenges, strengths, skills, preferences and desired outcomes.  The individual plan provides guidelines and specific strategies that address the individual’s needs in a wide range of skill areas to allow individuals to live independently as possible.  The licensee supports the individual to participate in family and community activities as well as facilitate a relationship between the individual, his/her natural family and the general community.  In addition, they support the individual to learn and use community resources and services as well as participate in activities that are valued and appropriate for the individual’s age, gender and culture.  The licensee ensures that the individuals identified health and medical needs are met and comply with licensing regulations of the Connecticut Department of Developmental Services.

How are Licensees Trained?

The initial training includes but is not limited to an overview of: the department's mission statement, Human Rights, intellectual disabilities, documentation requirements, policy and procedures, dysphagia, first aid, abuse & neglect prevention and reporting, CPR, infection control, program development, interacting with families, language and communication needs, medical emergency procedures and positive behavioral supports.  There are also individual and team training sessions for topics that relate specifically to the individual’s needs.

How do family members stay involved?

The CCH licensee will support the individual to foster the relationships that the individual finds important in their lives.  Family members are encouraged to be active team members, attending team meetings and assuring that the individual’s needs are being addressed.  The natural family participates in ensuring that the individual’s health and medical needs are met.
What if the match is not successful?

The team will work proactively to address any issues should they arise. Strategies will be developed to address any significant issues should they arise.
What is the difference between a DDS supported CCH and a CCH supported by one of our private providers?

Some CCHs are supported by private agencies and others supported by DDS.  While there is no difference in the services provided, the people providing the services would be different.
Frequently Asked Questions for Individuals:
What will be the expectations of the CCH licensee and me?

Anyone living in the CCH is expected to treat one another with respect and dignity at all times.  You will be offered opportunities to participate in family activities and routines.

Will I get to choose the family I live with?

Yes, we use a matching process to look at similar interests and backgrounds and look for compatible matches.  You will have opportunities to visit the proposed family (dinner, day visits and overnight visits) and make your own choice.

What does my Case Manager and other staff do to support me?

Your Case Manager will visit you at least every three months to review your Individual Plan and see how you are doing.  They are also available either through email or phone contact to address any needs you may have. 

What happens to my entitlements?

Your entitlements (SSI, DSS, or SSDI) help cover your portion of room & board. After room and board is taken out there should be enough money left over to cover personal needs allowance to pay for things such as (recreation, clothing, dinner out, movies, etc).  However, if your wages total over $65.00, each month then a portion of your wages will be applied towards room and board using standard formula.  

What does my support team do to ensure that I will be safe, healthy and receive the proper services in a Community Companion Home?

You have team of professionals to support you and help monitor your health, safety and quality of life needs through the Individual Plan process.