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Intergenerational Communication

All DDS Managers and Management Teams,
Please join your colleagues for a networking opportunity and discussion on Intergenerational Communication.

Highlights Include:
  • Differences in communication through the ever changing demographics of the people we work with and serve - focusing on communicating across multiple generations with our internal and external customers
  • Methods of communication, face to face, email, telephone, etc. Emphasis on face to face communication being the most effective form and we cannot rely on email communication.
  • Strategies for effective communication.
  •  Tips and Strategies on effective email etiquette and identify what things can and should be communicated via email or voicemail.
  • Benefits to effective communication in the productivity of the workforce and better services to our consumers and families.
Please view the brochure for directions and registration information.