This office is currently closed to public visitors as a protective measure for the safety of customers and staff. The department will continue to provide services by email and telephone. Consumers with questions can call 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Tuesdays & Thursdays, 9 a.m. to 3 p.m. Visit the Department coronavirus information

Tropical Storm ISAIAS

State of Connecticut - Insurance Department

FOR IMMEDIATE RELEASE
April 21, 2020
CONTACT: Jim Carson, 860-214-1539
Jim.Carson@ct.gov
 

COMMISSIONER WARNS LIFE INSURERS NOT TO ASK COVID-19
HEALTH HISTORY OF APPLICANTS

Insurance Department Commissioner Andrew N. Mais warned all life insurers doing business in Connecticut to refrain from asking applicants about exposure to the novel coronavirus.

“The state of emergency has already placed undue hardship on families and businesses during this pandemic. Families need the security that life insurance brings and any new barriers to coverage must be avoided,” said Commissioner Mais. “Some carriers may want to know if people applying for coverage have self-isolated due to symptoms, or been tested for the disease or diagnosed with it. That won’t be allowed in Connecticut.”

In a Department Notice, the Connecticut Insurance Department issued guidance to all insurance companies offering Life Insurance coverage in Connecticut are advised that any life insurance application form filed for review should not include questions related to COVID-19, including questions about being quarantined. Any life insurance application form filing that contains such questions will not be approved.

Consumers, insurers and brokers with questions can contact the department directly by email at cid.lh@ct.gov, online, or by calling the Department at 800-203-3447 or 860-297-3900.

For the most up-to-date information from the State of Connecticut on COVID-19, including guidance and other resources, visit ct.gov/coronavirus. Regular email news updates are available from the Governor’s Office by subscribing online here.

 
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