This office is currently closed to public visitors for the safety of customers and staff. The department will continue to provide services by email and telephone. Consumers with questions can call 860-297-3900. Insurance companies and licensees can call 860-297-3800 directly. Service of process on the Insurance Commissioner will be accepted Tuesdays & Thursdays, 9 a.m. to 3 p.m. (Mondays and Tuesdays, 9 a.m. to 3 p.m. for the weeks of December 20 and 27).
Click here to view the Department coronavirus information

COVID-19 – Health Care Insurers (Fully Insured)


  1. Aetna:
  2. CVS:
  3. Anthem Blue Cross Blue Shield:
  4. CIGNA:
    • For Members
    • For Providers
    • Members needing help coping with loss, stress, or other issues related to the impact of COVID-19 can call 1 (866) 912-1687.
    • At myCigna.com, members can talk with a doctor or nurse online, 24/7.
    • Telehealth: Members can visit myCigna.comand select the “Connect Now” button on the home page to talk with a doctor or nurse 24/7. Members can also call MDLIVE at 888.726.3171 or Amwell at 855.667.9722.
  5. ConnectiCare:
  6. Harvard Pilgrim:
  7. United Healthcare:

To locate contact information for insurers not listed on this webpage, refer to your policy, your ID card, or use the Department’s online listing.

Any question related to this list please email us at cid.lh@ct.gov