Non-Emergency Medical Transportation (NEMT)

Documents/Forms

 

Service Reporting

Call center, transportation delivery and other information prepared by Veyo/Total Transit 

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Contractual Oversight Actions

Department of Social Services letter to Veyo/Total Transit, January 26, 2018
Summarizes current issues and contractual requirements to be addressed; introduces corrective action plan

Corrective Action Plan
Lists contractual non-compliance areas to be addressed, with timeframes for corrective action

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Documents

Frequently Asked Questions

Member Notice - December, 2017 -  Member Notice (Spanish Version) - December, 2017

17DSS1203HC Total Transit Executed Contract

17DSS1213HC Total Transit Start Up


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Request for Proposals

Non-Emergency Medical Transportation Request for Proposals and Addendum 4

RFP issued November 1, 2016  


NEMT RFI

NEMT RFI Final, March 24, 2016


Responses to NEMT RFI

Consumer Advocates

CTS

LeFleur

LogistiCare

MTM

Veyo


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Focus Group Information
 
Focus Group Major Themes